Signals for what’s next – and what matters
Health ⎪ Innovation ⎪ Society
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Hey Reader,
We’ve all seen it.
A smart, credentialed, well-meaning professional—offering a discounted lab test, a biohacking bundle, or a free consultation, SaS, consulting services —and getting… crickets.
You can practically hear the tumbleweed blow across their digital storefront.
The problem isn’t their offer.
It’s their orientation.
They’re selling the thing, not the transformation.
They’re leading with features, not feelings.
They’re pitching like it’s 1995, not 2025.
In an era of noise, distrust, and automation the stakes are higher than ever.
For the entrepreneur, obscurity is death. Visibility is viability. Don’t let your brilliance rot in a digital graveyard, consumed by memes, ads and reels.
For the doctor, it’s how you escape the byzantine maze of CPT codes and pre-authorizations. Selling is not selling out. It’s your escape vehicle to professional sovereignty and the tool to heal people (at scale).
For us all, the stakes are existential. Without selling we fade away. We lose our creative agency. The book never gets read. The clinic becomes empty. We become the passive recipient of the content of others while our Muse goes silent.
The Sale Begins Before the Product Is Mentioned
The first rule of sales in the modern world?
People don’t buy products.
They buy promises.
They buy permission.
They buy possibility.
You could be selling Girl Scout cookies, pitching a VC, or starting an AI agent driven consulting practice —none of it matters if you don’t first connect to a core human desire.
- To be seen.
- To be understood.
- To become who they already hope they might be.
This is why your brand matters more than your offering.
Brand Is the emotional shortcut to trust.
Brand equity isn’t a logo.
It’s a stored reservoir of emotional trust.
It is not what you tell your customers who you are. Its what your customers tell you and others who you are.
It’s how people feel before they click. Before they buy. Before they even remember why they followed you.
Great brands make the sale before the conversation starts.
- Nike doesn’t sell shoes. They sell glory.
- Apple doesn’t sell devices. They sell status and creativity.
- Doctors don’t sell pills, pokes and procedures. We (should) sell vitality, longevity, and rapport – aka transformation.
An what is transformation if not a new identity? A new way of being.
AI Will Know More but Never Care More than You
As AI automates content, optimizes outreach, and generates marketing campaigns, one thing rises in value:
Rapport.
Real human resonance
Your ability to be the one who gets them will soon be your most defensible moat.
Empathy will become your edge.
Not canned empathy, but lived empathy.
The kind that can’t be faked. The kind that builds gravity.
Meaning>Benefits>Features
Features Tell. Benefits Sell. But Meaning Converts.
Features are what something does.
Benefits are what something gives.
But meaning is what something becomes in someone’s life.
If you’re selling a colonoscopy, the feature is early detection.
The benefit is peace of mind.
The meaning?
“I get to walk my daughter down the aisle because someone caught my cancer early.”
That’s the moment you sell.
Not at the feature.
Not at the benefit.
But at the meaning.
And if your product doesn’t mean anything, then why are you selling it?
Marketing as Modern Myth Making
The best brands build a myth around their customer:
“You are the hero. We are the guide.” Donald Miller’s Storybrand is an excellent primer on this.
And that begins with devotion—to their success.
To the transformation you offer.
To seeing their potential more clearly than they can.
The soul of the sale Is devotion, not desperation
Sales isn’t begging. It’s not manipulation.
At its best, sales is sacred:
An invitation into a new self-concept.
Desperate sales come from scarcity.
Devoted sales come from conviction.
And people can feel the difference immediately.
Here’s the New Art of Persuasion:
- Identity First: Who do they want to become?
- Permission Second: Are you giving them emotional safety to dream bigger?
- Belonging Third: Are you inviting them into a tribe, not just a transaction?
- Vision Always: Are you casting a future that feels inevitable with you—and impossible without you?
Postscript
In the coming decade, AI will sell better than most people.
It will write better sales pages. Answer more objections. Follow up at scale.
But it will never feel like a real relationship.
It will never have a soul.
That’s your advantage—if you know how to use it.
So ask yourself:
Are you selling a service?
Or are you selling a new story your clients can live inside of?
Because that’s the real sale.
And in this world, the best story always wins.
Tomorrow Can’t Wait,